Privacy Policy

Effective Date: 14th March, 2025
Last Updated: 17th February, 2025

Welcome to FixD! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

When you use FixD, we may collect the following information:

1.1. Information You Provide to Us
    •    Account Information: Name, email address, phone number, profile picture, and payment details when you sign up.
    •    Driver Information: Vehicle details, license information, and travel history.
    •    Passenger Information: Booking details, travel history, and preferences.
    •    Support Requests: Any information you provide when contacting customer support.

1.2. Information We Collect Automatically
    •    Location Data: GPS data to match drivers and passengers.
    •    Device Information: IP address, device model, operating system, and app usage data.
    •    Transaction Details: Payments, ride fares, and booking history.

1.3. Information from Third Parties
    •    Social Media & Authentication Services: If you sign in using Google, Facebook, or Apple.
    •    Background Checks: For driver verification purposes.

2. How We Use Your Information

We use your information to:
✅ Provide and Improve Services – Match passengers with drivers, process payments, and enhance the FixD experience.
✅ Ensure Safety & Security – Verify accounts, prevent fraud, and maintain trust.
✅ Personalize Your Experience – Suggest relevant rides, promotions, and user preferences.
✅ Communicate with You – Send trip confirmations, updates, promotions, and support assistance.
✅ Comply with Legal Obligations – Meet regulatory and safety requirements.

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:
    •    Drivers & Passengers: To facilitate trips (e.g., sharing names, ratings, and pickup details).
    •    Service Providers: Payment processors, identity verification services, and cloud hosting providers.
    •    Law Enforcement: If required by law or to protect FixD and its users.

4. Data Security & Retention

🔒 We use encryption, secure servers, and authentication tools to protect your data.
📁 We retain data only as long as necessary for legal, security, and business needs.

5. Your Privacy Choices
    •    Control Your Data: Edit or delete your profile information in the app.
    •    Opt-Out of Marketing: Unsubscribe from promotional emails.

6. Children’s Privacy

FixD is not intended for children under 18. We do not knowingly collect data from minors.

7. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or email.

8. Contact Us

📩 Email: support@fixd.com.ng
📞 Phone: coming soon


By using FixD, you agree to this Privacy Policy. If you do not agree, please discontinue using our services.

🚀 FixD – Travel Smart, Pay Less! 🚀