FixD is a long-distance ride-sharing platform that connects private car owners (drivers) traveling between cities with passengers looking for affordable, comfortable, and reliable rides.
• Drivers list their trips by specifying origin, destination, date, and time.
• Passengers search for trips based on their travel route and book seats.
• Once a booking is confirmed with payment, the trip is locked in.
• The driver picks up the passenger and completes the trip.
FixD currently operates across major cities in Nigeria, with continuous expansion based on demand.
Yes! FixD prioritizes safety by verifying both drivers and passengers, ensuring cashless payments, and providing an in-app emergency support feature.
For Passengers
Enter your departure city, destination, and date in the search bar.
View available rides and select one that suits you.
Make payment to confirm your booking.
Meet the driver at the pickup point and enjoy your trip!
Trip fares are set by drivers based on market rates, fuel costs, and vehicle type. The price is displayed before booking.
Yes, passengers can cancel their trip at least 2 hours before departure for a refund. Cancellations within 2 hours of departure may be non-refundable.
If a driver cancels, you'll receive a full refund or the option to rebook with another driver.
No. All payments must be made in-app for security and to guarantee trip confirmation.
Yes! Passengers can book more than one seat if space is available.
For Drivers
Sign up on the FixD app.
Complete your profile and verify your identity & vehicle.
List your trip details (origin, destination, date, departure time).
Receive bookings and earn money from passengers.
No. Once a passenger books a seat, the trip details are locked. If needed, you can cancel the trip at least 2 hours before departure.
Earnings depend on trip distance, number of booked seats, and pricing. Drivers keep 90% of the fare, while FixD charges a 10% service fee.
Drivers receive payouts directly into their bank accounts within 24 hours after completing a trip.
If a passenger cancels at least 2 hours before departure, they get a refund. If they cancel within 2 hours, you may still receive a partial payout.
Trust & Safety
• Drivers: Must provide valid ID, vehicle documents, and contact details.
• Passengers: Must verify identity with phone number and email.
• Use the in-app emergency button to notify support.
• Contact FixD's customer service immediately.
Passengers who miss their ride without prior notice may not be eligible for a refund.
Technical & Account Support
Go to the login screen → Forgot Password → Enter your email/phone number to receive a reset link.
Yes. Update your details in the profile settings of the FixD app.